At Aukey.au, we aim to provide fast and reliable shipping for all our customers. Below, you’ll find detailed information about our shipping policies and delivery times.

Domestic shipping (Australia)

Standard Shipping:

• Delivery Time: 3-7 business days
• Cost: Free for orders over $100.00, otherwise $10.00

Express Shipping:

• Delivery Time: 1-3 business days
• Cost: $15.00

Processing times

• Orders are processed within 1-2 business days.
• Orders placed on weekends or public holidays will be processed the next business day.

Shipping partners

We partner with leading courier companies, including Australia Post, DHL, and FedEx, to ensure your package arrives safely and on time.

Lost or damaged packages

If your order arrives damaged or is lost during transit, please contact us at sales@aukey.au within 7 days of receiving your shipping confirmation. We will work with the courier to resolve the issue promptly.

Contact Us

If you have any questions or concerns about your order, please contact our customer service team at sales@aukey.au or call us at phone.